Bruce Loeffler

2 books

The Experience: The 5 Principles of Disney Service and Relationship Excellence by Bruce Loeffler, Brian Church

The Experience: The 5 Principles of Disney Service and Relationship Excellence

Bruce Loeffler, Brian Church

304 pages • missing pub info (editions)

nonfiction business economics informative slow-paced
One Minute Service: Keys to Providing Great Service Like Disney World by Bruce Loeffler

One Minute Service: Keys to Providing Great Service Like Disney World

Bruce Loeffler

135 pages • first pub 2009 (editions)

informative medium-paced