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Leonard A. Schleisinger

1 book

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms by Earl W. Sasser, Leonard A. Schleisinger, James Heskett

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

Earl W. Sasser, Leonard A. Schleisinger, James Heskett

missing duration info • audio

nonfiction business informative reflective medium-paced