The quibbles I had kept piling up to the point that they tipped the scales towards disliking the book more than I liked it. Right from the beginning, I was baffled that a barista wouldn't have known the name of a customer they were interested in who comes in basically every day. It's standard procedure to take the customer's name and call their name out when their order is ready; writing names and messages on cups is practically a coffee shop trope by itself! Maybe it's different outside of the US, but I've been to a coffee shop in London and I remember it working the same way. Unusual story bits like that kept breaking my immersion, and some lines of dialogue were just too unnatural to suspend my disbelief for. Both Cash and Bailey had too many personal issues and over-dramatic reactions to be resolved properly in the short page count to feel like they could function as a couple. Less angst and better communication would have made it easier to root for them. Best thing about all this was that it had plenty of Christmas vibes.