This one kind of fell flat for me. It had so much potential, but it was missing a lot of things. 

It seemed like it was trying to be a found footage type of story, but everything was just typed in paragraphs. For example: a good chunk of the story is reading transcripts from a chatroom and journal entries, but everything is written in formal paragraphs. People in chatrooms don't type like that. I guess it's more of a me issue, but it completely took me out of the story.

The ending was also very abrupt and didn't give us any explanations. Not that explanations are needed, but there was a lot of build up to find out what happened to Jacob, and then the end is just the bad guy saying "oh I have him, and I'm going to do lots of bad things to him," and then it was over.