2.5---it was half way useful. More than anything it reminded me of a couple key concepts when interacting with kids in high tension/emotion situations. Generally, though, the tone is not my favorite--peppered with dismissive, pejorative, and unnecessarily blunt phrasing. Still a much bigger fan for the more thoughtful (even as it uses many of the same ideas and techniques) Kurcinkas Raising Your Spirited Child and Fabers How To Talk...