Great book on helping instead of managing

Some students are easy to manage. Class flows well and they need only the slightest in adjustments to do what you want/need from them. But what about the others? The ones that respond to "Would you like if someone did that to you?" with "I wouldn't care." This book guides teachers and parents in more effective ways to truly connect and work WITH students to create a plan together that is both realistic and mutually satisfactory. Beyond working with students, this is a way to totally change how you think about problems with ANYone and ways to better work through those problems. I read this book on just a little over a day and would HIGHLY recommend it to everyone.