I really enjoyed this one and think there are some applicable lessons to my life and work. Marginal gains and more rigorous testing of assumptions jump out as the most obvious. I especially think the latter is perfect for my workplace. Now I need to figure out how to put that in action.

The major downside of the book was that after spending a few days at a hospital last month, all the anecdotes about how hospitals could improve made me squirm a bit.