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192 pages • missing pub info (editions)
ISBN/UID: 9780749465308
Format: Paperback
Language: English
Publisher: Kogan Page
Publication date: 28 June 2012
Description
Across the global economy, customers' expectations are continually rising but many companies fail to deliver against those expectations. With the rise in social media, customers are becoming more vocal in expressing any dissatisfaction, which can ...
Community Reviews
Content Warnings
192 pages • missing pub info (editions)
ISBN/UID: 9780749465308
Format: Paperback
Language: English
Publisher: Kogan Page
Publication date: 28 June 2012
Description
Across the global economy, customers' expectations are continually rising but many companies fail to deliver against those expectations. With the rise in social media, customers are becoming more vocal in expressing any dissatisfaction, which can ...
Community Reviews
Content Warnings