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Michael C. Thomsett
213 pages • first pub 2004 (editions)
ISBN/UID: 9780471668114
Format: Paperback
Language: English
Publisher: John Wiley & Sons Inc
Publication date: 12 November 2004
Description
Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical an...
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—
Michael C. Thomsett
213 pages • first pub 2004 (editions)
ISBN/UID: 9780471668114
Format: Paperback
Language: English
Publisher: John Wiley & Sons Inc
Publication date: 12 November 2004
Description
Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical an...