Crisis Intervention Strategies, 7th Edition by Burl E. Gilliland, Richard K. James, Richard K. James

Crisis Intervention Strategies, 7th Edition

Burl E. Gilliland, Richard K. James, Richard K. James

752 pages first pub 2000 (editions)

nonfiction challenging informative slow-paced
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This authoritative, best-selling text presents the latest skills and techniques for handling real crisis situations. The authors' six-step model clearly illustrates and elucidates the process of dealing with people in crisis: Defining the Problem,...

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