Process Improvement and Quality Management in the Retail Industry by Arnold Weimerskirch, Stephen George, Chris Thomas

Process Improvement and Quality Management in the Retail Industry

Arnold Weimerskirch, Stephen George, Chris Thomas

242 pages missing pub info (editions)

nonfiction business economics medium-paced
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Description

The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Authors George, Thomas, and Wei...

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