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174 pages • missing pub info (editions)
ISBN/UID: 9780566085383
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 22 October 2004
Description
Good customer service may be seen as a crucial asset for most organisations. But how do you know that you are delivering good customer service both externally and internally and, more importantly, delivering it to meet and exceed your customers' e...
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174 pages • missing pub info (editions)
ISBN/UID: 9780566085383
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 22 October 2004
Description
Good customer service may be seen as a crucial asset for most organisations. But how do you know that you are delivering good customer service both externally and internally and, more importantly, delivering it to meet and exceed your customers' e...