The Quality Relationship Challenge by Clotaire Rapaille, Rapaille
The Quality Relationship Challenge

Clotaire Rapaille, Rapaille

The Quality Relationship Challenge

Clotaire Rapaille, Rapaille

200 pages first pub 1997 (editions)

informative medium-paced
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Challenging the current ideals of product quality, processes and people, this text stresses a new formula for success, PQRS, which represents: products and people; quality relationships; and systematic approach. Using the tools provided, organizat...

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