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336 pages • first pub 1899 (editions)
ISBN/UID: 9780071458276
Format: Paperback
Language: English
Publisher: McGraw-Hill Education
Publication date: 05 May 2005
Description
"If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry." --Gerard Arpey, CEO, American Airlines "Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustain...
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336 pages • first pub 1899 (editions)
ISBN/UID: 9780071458276
Format: Paperback
Language: English
Publisher: McGraw-Hill Education
Publication date: 05 May 2005
Description
"If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry." --Gerard Arpey, CEO, American Airlines "Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustain...
Community Reviews
Content Warnings