Quality Or Else: The Revolution in World Business by Clare Crawford-Mason, Lloyd Dobyns

Quality Or Else: The Revolution in World Business

Clare Crawford-Mason, Lloyd Dobyns

309 pages first pub 1991 (editions)

informative medium-paced
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In 1980, an NBC documentary, "If Japan Can . . . Why Can't We?" introduced Dr. W. Edwards Deming to this country and launched the Quality Revolution in business. This straightforward account of the Total Quality movement is written by the team res...

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