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456 pages • missing pub info (editions)
ISBN/UID: 9780789752406
Format: Hardcover
Language: English
Publisher: Pearson It Certification
Publication date: 14 November 2014
Description
All of today's help desk support skills, in one easy-to-understand book The perfect beginner's guide: No help desk or support experience necessary Covers both "soft" personal skills and "hard" technical skills Explains the changing role of help...
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Content Warnings
456 pages • missing pub info (editions)
ISBN/UID: 9780789752406
Format: Hardcover
Language: English
Publisher: Pearson It Certification
Publication date: 14 November 2014
Description
All of today's help desk support skills, in one easy-to-understand book The perfect beginner's guide: No help desk or support experience necessary Covers both "soft" personal skills and "hard" technical skills Explains the changing role of help...
Community Reviews
Content Warnings