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496 pages • first pub 2003 (editions)
ISBN/UID: 9786611022303
Format: Digital
Language: English
Publisher: Routledge
Publication date: 14 June 2003
Description
"TQM: Text with Cases" is clearly written in a logical manner and points are supported by real life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied in all business activities to achieve world-cla...
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496 pages • first pub 2003 (editions)
ISBN/UID: 9786611022303
Format: Digital
Language: English
Publisher: Routledge
Publication date: 14 June 2003
Description
"TQM: Text with Cases" is clearly written in a logical manner and points are supported by real life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied in all business activities to achieve world-cla...