The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships by Bryan P. Bergeron
The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships

Bryan P. Bergeron

The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships

Bryan P. Bergeron

261 pages first pub 2000 (editions)

medium-paced
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Description

The Eternal E-Customer focuses on getting ebusinesses to the next level of customer loyalty. In the competitive world of ecommerce, the winners know that the key to success is customer appreciation and retention. Emotionally Intelligent Interfaces...

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