Another parable for workplace culture. In this tale Excellence has been abducted and replaced by Average. Average is an imposter of Excellence and uses N. Different, N. Ept, Miss Communication, N. Flexibility, and Poser to accomplish a dismantling of morale, quality, productivity, and customer service. Through trying to recover Excellence Leadership discovers that the team compromised to bring Excellence needs a re-boot and to include employees in the process of making the organization the best it can be. Leadership learns that top-down management weakened Excellence and introduced Average as a replacement. When it is discovered who and why revealed Excellence had been abducted and replaced the organization made a choice to listen to its employees and make the necessary changes and re-boot to once again welcome Excellence back.
Not only do the principles in this parable apply to professional life but the authors also created a sub-story to show how they can, and should, be applied to our personal lives as well.
I feel like I am slowly building a library of books all based on workplace culture, at some point I'm going to create a box set and present it to some people who need to reevaluate their management styles and methods. *grin*